Privacy Policy

1. Controller

The controller responsible for processing personal data within the meaning of the Swiss Federal Act on Data Protection (FADP) is:

Precision Golf GmbH Trottenstrasse 27, 8037 Zurich Contact for data protection matters: Miro Vannini, info@golfroom.ch

This Privacy Policy provides information about which personal data we process in connection with the use of our website www.golfroom.ch, the booking and use of our “Golf Room” golf simulator facility, the purposes for which this processing takes place, and the rights available to you.

2. Principle

We process personal data only to the extent necessary for the operation of the Facility, in particular for processing bookings, access control, Facility security, billing and communication with our customers. The processing is based on the performance of the contract with you, on our overriding legitimate interests, in particular security and the protection of our property, or on your consent.

3. Booking and Payment via Trackman

3.1Booking, payment and the user account are handled via the booking platform of the Trackman Group (“Trackman”) and Adyen Payments (“Adyen”). In particular, name, contact details, account details, payment information as well as booking data and any gameplay data are processed. The Trackman Privacy Policy applies to the Trackman account and the data processing carried out there. The Adyen Privacy Policy applies to payment information.

3.2We receive from the booking system the information required for operation, in particular telephone number, email address and the booked time slot, and use this information for access information, operational organisation and communication in connection with your booking.

3.3Trackman is based abroad; personal data may therefore be transferred abroad, in particular to Denmark or to the EU/EEA area, whose level of data protection is recognised as adequate by the Federal Council. In the event of a transfer to other countries, we ensure the necessary protection through safeguards provided for by law.

4. Access System

Access to the Facility is provided by means of a personal code sent to you by email. The electronic locking system is operated by Avigilon Alta; access events (time the door is opened, code used) are logged and stored. The purpose is access control as well as the prevention and investigation of misuse.

5. Video Surveillance

The Facility is equipped with two cameras; the simulator area and the entrance door are monitored. No facial recognition takes place. The purposes of the surveillance are the safety of persons, the protection of our property, in particular against theft and property damage, the monitoring of payment at the self-service bar, and the preservation of evidence in the event of incidents. The recordings are automatically deleted after one month unless they are required to investigate a specific incident or to assert legal claims. Access to the recordings is restricted exclusively to the management. Notices informing visitors of the surveillance are displayed on site.

6. Self-Service Bar and On-Site Payments

Payments at the self-service bar are made via TWINT. When payment is made via TWINT, TWINT AG processes your payment data under its own responsibility in accordance with its own Privacy Policy; we can see the payments received by us together with the information transmitted by TWINT.

7. Website and Cookies

7.1When you visit our website, the hosting provider processes technical access data in log files, in particular the IP address, date and time of access and browser type. This serves to provide, maintain the stability of and secure the website.

7.2Where technically necessary cookies are used, they support the operation and security of the website. We only use additional, non-essential cookies with your consent. You can delete or block cookies in your browser.

8. Disclosure to Third Parties

We disclose personal data only to the extent necessary for the stated purposes, in particular to service providers such as Trackman (booking, payment, access), payment service providers and IT or hosting providers, or where we are legally required to do so, for example to authorities. We do not sell personal data.

9. Retention

We retain personal data only for as long as necessary for the stated purposes or for as long as statutory retention obligations apply, in particular the ten-year retention obligation for business records. The data is then deleted or anonymised.

10. Your Rights

Under the FADP, you have the right to obtain information about the processing of your personal data, to have incorrect data corrected, to have data deleted, to receive or have your data transferred in a commonly used electronic format, as well as the right to withdraw consent that you have given at any time and to object to processing. To exercise these rights, contact info@golfroom.ch. You may also contact the Federal Data Protection and Information Commissioner (FDPIC).

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, manipulation and unauthorised access.

12. Amendments

We may amend this Privacy Policy at any time. The version published on our website at the relevant time shall apply.